Toshiba Corp. said its humanoid robot will debut at the information desk of an upscale department store in Tokyo next week and provide audio guidance to customers. The female-looking robot will only speak Japanese.
Unlike humanoid robots that have already started careers in customer service, this one can’t make conversation or respond. Instead the robot was created to appear, talk and move as humanly as possible. Robot blinks, bows and moves its mouth and lips smoothly while speaking. It is programmed with multiple human-like expressions, and that it will offer six-minute guidance to customers with information about the department store including events.Read more