Tech-support scams, in which fraudsters pose as computer technicians who charge hefty fees to fix non-existent malware infections, have been a nuisance for years.
A relatively new one targeting Dell computer owners is notable because the criminals behind it use private customer details to trick their marks into thinking the calls come from authorized Dell personnel. "What made the calls interesting was that they had all the information about my computer; model number, serial number, and notably the last item I had called Dell technical support about my optical drive," Joseph B. wrote in an e-mail.Read more
Tech support scammers have mocked up a web page with an even more dire version of Microsoft’s infamous Blue Screen of Death error page.
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